Do I have to start and finish my submission in one session?  
No. You can start your submission and come back to finish it before 11:59 pm on the applicable program deadline date.

What should I do if I did not receive a confirmation email containing my submission details?
First, be sure you clicked "Save and Finalize" when you submitted your materials. If you did, check your junk mail folder- it's possible that your spam filter sent the e-mail there. If you still can't locate it, please contact the office at 203.865.2195 for assistance or send us an email.

I plan to submit in more than one category or award; do I need to register for an account each time?
No, your first registration creates an account. You can log back in to your account to register for more categories and/or awards. 

What if I forget my password?
Click on "Lost Password" to reset your password. 

What is the difference between the Registration Round and the Submission Round?
The Registration Round requires your basic information and payment. This confirms your participation in the award program. 
The Submission Round requires your project materials. This is the round that the judges will evaluate, so be sure not to add any identifying information to your project materials. 

What is the difference between Early Bird and normal Registrations?
Early Bird registration offers a discounted entry fee for projects submitted on or before a specified deadline. After this date, the entry fee increases and the submission is considered a Regular registration. We encourage early submission to take advantage of the reduced rate and allow additional time to complete your materials.

Why do I have a "Needs Attention" application?
This means that you have successfully paid and are committed to participating in an award program. The "Needs Attention" application refers to the Submission Round, where you will be uploading all of your project materials. 

Can I add collaborators to help with my awards submission?
Yes. As you work on your submission, you may add collaborators to assist with entering and editing submission information. Collaborators can help populate content, upload materials, and review details throughout the process.

Please note that the primary submitter is the only person who can officially submit the entry.

How to add collaborators:
Within the submission form, click the “Add Collaborators” button at the top and enter their contact information. They will then receive access to assist with the submission.

If you still have questions, send us an email.